*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Lake Forest, IL 60045, USA &bull; Virtual Req #20136 Friday, May 24, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust The Senior Staff Engineer will travel to various PCA locations to support projects across the organization, both in manufacturing plants and paper mills. The ideal candidate will have 5 + years in industrial paper and/or corrugating, or design engineering environment. This is a hands-on position, working side-by-side with the leaders, craft, and personnel to drive the projects to completion. It's an exciting opportunity for anyone that wants to make an impact on the organization, while working with the best team in the industry! Responsibilities: <ul> <li> Provide technical support to the business and manufacturing operations. </li> <li> Evaluate, select, and apply standard engineering techniques, procedures and criteria using judgment in making minor adaptations and modifications. </li> <li> Provide project management support across the business when and where needed as projects arise. </li> <li> Involved in developing business and/or plant capital plans. </li> <li> Make actionable recommendations based on sound engineering judgment. </li> <li> Manage multiple capital and maintenance projects, including initial planning, design, documenting, budgeting, implementation, and troubleshooting. </li> <li> Must be able to generate drawings, specifications, and instructions necessary to convey project requirements to others. </li> <li> Dedication to ensuring a safe work environment. Ensure that safety/environmental requirements are adhered to on all project designs and that all projects receive adequate hazard reviews prior to installation. Responsible for managing safety during installation/implementation. </li> <li> Coordinates and supervises work scope with outside contractors and engineering groups on various sized projects. </li> <li> Maintain projects on budget and on schedule. </li> <li> Write reports and give presentations based on analysis of information and written materials. </li> <li> Ability to organize, plan and work independently and as part of a team with minimal supervision. </li> <li> Perform other duties and responsibilities as assigned. </li> </ul> Basic Qualifications: <ul> <li> Bachelor Degree in Mechanical Engineering or Mechanical Engineering Technology from an accredited college or university. Other degrees considered with substantial experience. </li> <li> Ability to travel 80% of the time; can reside anywhere in lower 48 states with good access to reliable air transportation. </li> <li> 5 + years in industrial paper and/or corrugating, or design engineering environment. </li> <li> Strong verbal and written communication skills and the ability to influence and persuade others; excellent organization and planning skills. </li> <li> Ability to work well with consulting engineers, local utility providers, and local authorities having jurisdiction. </li> <li> Experience using Microsoft Excel, Outlook, PowerPoint, Word, and Autocad (or similar). </li> <li> Mon-Fri typical work week, some weekend and Holiday work may be required; able to travel minimum of 3 weeks/month. </li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. #LI-HS1

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Senior Staff Engineer - Mechanical

Lake Forest, IL, USA &bull; Virtual Req #20137 Friday, May 24, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust The Senior Staff Engineer will travel to various PCA locations to support boiler maintenance and projects across the organization. The ideal candidate will have 5 + years in industrial or design engineering environment. Paper and/or corrugated industry experience is a plus! This is a hands-on position, working side-by-side with the leaders, craft, and personnel to drive the projects to completion. It's an exciting opportunity for anyone that wants to make an impact on the organization, while working with the best team in the industry! Responsibilities: <ul> <li> Provide technical expertise and support on package boilers, steam systems and related plant utilities to the business and manufacturing operations. </li> <li> Have a working knowledge of ASME codes related to boilers and pressure vessels. </li> <li> Have a working knowledge of boiler water treatment systems. </li> <li> Lead the annual boiler inspections across the manufacturing plants. </li> <li> Provide project management support across the business when and where needed as projects arise. </li> <li> Involved in developing business and/or plant capital plans. </li> <li> Make actionable recommendations based on sound engineering judgment. </li> <li> Manage multiple capital and maintenance projects, including initial planning, design, documenting, budgeting, implementation, and troubleshooting. </li> <li> Must be able to generate drawings, specifications, and instructions necessary to convey project requirements to others. </li> </ul> <ul> <li> Dedication to ensuring a safe work environment. Ensure that safety/environmental requirements are adhered to on all project designs and that all projects receive adequate hazard reviews prior to installation. Responsible for managing safety during installation/implementation. </li> <li> Coordinates and supervises work scope with outside contractors and engineering groups on various sized projects. </li> <li> M aintain projects on budget and on schedule. </li> <li> Write reports and give presentations based on analysis of information and written materials. </li> <li> Ability to organize, plan and work independently and as part of a team with minimal supervision. </li> </ul> <ul> <li> Experience with Commissioning of equipment, facilities, and utility systems is a plus. </li> <li> Weekend and off-shift work required at times. </li> </ul> <ul> <li> Perform other duties and responsibilities as assigned. </li> </ul> Basic Qualifications: <ul> <li> Bachelor Degree in Mechanical Engineering or Mechanical Engineering Technology from an accredited college or university. Other degrees considered with substantial boiler experience. </li> <li> Ability to travel 80% of the time and can reside anywhere in lower 48 states with good access to reliable air transportation. </li> <li> 5 + years in an industrial environment. Types of experience considered include paper industry, corrugating environment, steam system design/troubleshooting, boiler application/operation, management of boiler chemistry, controller & safety switch application. </li> <li> Demonstratable knowledge of ASME code related to boilers and pressure vessels. </li> <li> Strong verbal and written communication skills and the ability to influence and persuade others; excellent organization and planning skills. </li> <li> Ability to work well with consulting engineers, local utility providers, and local authorities having jurisdiction. </li> <li> Experience using Microsoft Excel, Outlook, PowerPoint, Word, Project, and Autocad (or similar). </li> </ul> <ul> <li> Mon-Fri typical work week, some weekend and holiday work may be required; able to travel minimum of 3 weeks/month. </li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. #LI-HS1

Senior Staff Engineer - Boiler

1800 E Plano Pkwy, Plano, TX 75074, USA Req #20138 Friday, May 24, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Operate a forklift or clamp truck safely and efficiently. Maintain and perform daily safety inspections of the forklift or clamp truck and maintain a clean and safe work environment. Perform lockout/ tag out procedures on trailers. Adheres to all safety and work rules, company policies and procedures. Operates wrapping equipment when necessary. Maintain inventory integrity through proper handling, documentation, and storage. Responsible for pulling job for production, inbound forms, inventory tags and counts on materials received or shipped. Ensure that the product is moved from the truck to the staging area in a safe and efficient manner. Pick and stage orders, safely and efficiently. Assists other shipping and receiving material handlers to balance the workload, organize warehouses, and perform general cleaning. Alert to any obvious defects of incoming material. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. BASIC QUALIFICATIONS: MUST BE COMMITTED TO MAINTAINING A SAFE WORK ENVIRONMENT. High school diploma/GED. 6+ month's prior experience operating a forklift or clamp truck. Ability and willingness to work overtime on short notice, both during the week and weekends. Must be available for any shift, willing to work the first, second or third shift as assigned. Ability to work in manufacturing environment, with varying temperatures based on season, around machinery, and heavy forklift traffic. Ability to obtain and maintain PCA certified forklift license. Must be authorized to work in the U.S. KNOWLEDGE, SKILLS & ABILITIES: Ability to work in a fast-paced environment and handle multiple requests simultaneously. Ability to work independently and within a team, effectively communicating with members. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

FORKLIFT/ CLAMP TRUCK OPERATOR - CORRUGATED INDUSTRY

1800 E Plano Pkwy, Plano, TX 75074, USA Req #20139 Friday, May 24, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: High School Graduate or GED. Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work the first, second or third shift, as assigned. Must have a good attendance record. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

GENERAL LABORER - CORRUGATED INDUSTRY

<div> Req for general talent community - catch all </div>

TCB General Talent Community Req

Sales Talent Community

<div> Managed Services/Office Operations </div>

Managed Services/Office Operations Talent Community

<div> Corporate (Finance, R&D, Marketing, Legal, Human Resources, Supply Chain) </div>

Corporate Talent Community

Ricoh Event Talent Community

TC20_Virtual Career Session

TC30 Intern

<div> This Position offers a $1500 Sign on Bonus for New Ricoh Team Members! Come Create at Ricoh If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in yourself At Ricoh, you can:<ul> <li>Choose from a broad selection of medical, dental, life, and disability insurance options.</li> <li>Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.</li> <li>Augment your education with team member tuition assistance programs.</li> <li>Enjoy paid vacation time and paid holidays annually.</li> <li>Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.</li> </ul>POSITION PROFILE Provides consistent and high quality standard of food and beverage set up/service to clients, ensuring smooth delivery of conference and function services. Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for kitchens, equipment and meeting rooms. Assembles and arranges conference equipment in function and conference rooms per event requirements. Disassembles conference rooms at appropriate break down times. Office maintenance, including, but not limited to: trash removal, cleaning, ordering and restocking kitchens, pantries, supplies, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail. This position reports directly to the Site Manager or Assistant Site Manager, depending on site personnel configuration. JOB DUTIES AND RESPONSIBILITIES<ul> <li>Ensure excellent and professional client service at all times</li> <li>Lead in coordinating meeting rooms and events</li> <li>Ability to train team members on responsibilities and tasks associated with the position</li> <li>Conference room, function and event set-ups/ break downs (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.)</li> <li>Undertake general waiting and service duties of food and beverages</li> <li>Follow hygienic food and beverage handling procedures</li> <li>Provide general assistance in cleaning kitchen and function areas, as directed</li> <li>Manage conference/hospitality calendar, greet clients and guests</li> <li>Conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds)</li> <li>Flip chart, white boards and cork board set-up and assembly</li> <li>Food preparation set-up - break down for client meetings, parties - company events</li> <li>Maintaining kitchens and cleaning kitchen equipment including coffee machines, refrigerators, microwaves, ice machines, etc.</li> <li>Loading dishwasher with items used by the client personnel</li> <li>Ordering and keeping track of inventory for supplies, food, beverages, etc. for kitchens, conference rooms and pantries</li> <li>Maintain occasional cleaning duties as needed in the office or building locations (i.e. trash removal, dusting, cleaning and restocking restrooms break rooms, sweeping and mopping floors, vacuuming, window washing)</li> <li>May perform general clerical, copy center, mail and delivery duties such as distributing office supplies, packages, fax transmissions and mail to company personnel and/or designated drop-off points as required</li> <li>Performs other job duties as assigned</li> </ul></div>

Conference Room Coordinator

<div> **This position offers a $1000 SIGN ON BONUS for New Ricoh Team Members!! Come Create at Ricoh If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in yourself At Ricoh, you can:<ul> <li>Choose from a broad selection of medical, dental, life, and disability insurance options.</li> <li>Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.</li> <li>Augment your education with team member tuition assistance programs.</li> <li>Enjoy paid vacation time and paid holidays annually.</li> <li>Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.</li> </ul>POSITION PROFILE Responsible for an efficient and quality pick-up, relocation, and delivery, of office equipment in a safe manner. Installation and networking of gear may be necessary during overall delivery to customer. The quality and professionalism in which driver conducts himself can have a direct impact on future customer purchase decisions. Driver to provide basic training on the device(s) being delivered. Position requires all federal DOT requirements be met. Meet all Delivery Safety Standards JOB DUTIES AND RESPONSIBILITIES<ul> <li>Ensures equipment is safely delivered to the correct location.</li> <li>Maintains log books in accordance with DOT regulations (Electronic or manual)</li> <li>Responsible for pre and post trip reviews and ensures that his/her vehicle van/truck is safe and clean to operate and is compliant with all DOT and state laws</li> <li>Performing pick-up of product at same time as delivery, thus minimizing costs</li> <li>Performs basic connected installations, such as the ability to setting up IP addresses, downloading print drivers, remove hard drivers when required, back-up and upload customer's existing address book, and provide basic customer training on printing standalone and network devices</li> <li>Participation in Safety Programs.</li> <li>Pre-calling customers when applicable.</li> <li>Achieves expected productivity levels associated with assigned workload and level of experience</li> <li>Demonstrates good technical skills</li> <li>Demonstrates excellent customer relation skills.</li> <li>Identifies customer's needs and determines appropriate action; refers calls to appropriate party.</li> <li>Provides constructive feedback to service and process team regarding networking and installation initiatives</li> <li>Provides basic customer training on printing standalone and network devices.</li> <li>Completes technical training on new equipment as required</li> <li>Maintain professional appearance in driver uniform</li> <li>Contacts the Dispatch and/or service department if technician is needed.</li> <li>Ensures equipment is configured to the Bill of Lading, traveler or other documentation provided.</li> <li>Ensures equipment is properly loaded and secured in the boxed van/truck.</li> <li>Use of phone to capture electronic customer signature upon completion of scheduled transactions.</li> </ul> <div> <ul> <li>Ensures all paperwork is signed and properly processed, as required.</li> <li>Loading/ Off-loading trucks may apply.</li> <li>Helps train new Delivery Drivers on new products - proper loading, where applicable.</li> <li>Follows all accident/incident reporting guidelines and procedures</li> <li>Conducts cycle counts and inventory reconciliation when required.</li> <li>Reconcile inventory at the end of the day based on route completion and report discrepancies.</li> <li>Meets appropriate productivity/quality standards relative to assigned job responsibility as outlined by manager.</li> <li>Responsible for an inventory value of up to $1,000,000.</li> <li>Overnight stays may be required.</li> <li>Operation and use of warehouse equipment, i.e., forklift, stair climber, pallet jack, is required.</li> <li>Performs other duties as assigned.</li> </ul></div></div>

Delivery and Install Driver

<div> **This position offers a $1000 SIGN ON BONUS for New Richo Team Members!! Come Create at Ricoh If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in yourself At Ricoh, you can:<ul> <li>Choose from a broad selection of medical, dental, life, and disability insurance options.</li> <li>Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.</li> <li>Augment your education with team member tuition assistance programs.</li> <li>Enjoy paid vacation time and paid holidays annually.</li> <li>Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.</li> </ul>POSITION PROFILE Responsible for an efficient and quality pick-up, relocation, and delivery, of office equipment in a safe manner. Installation and networking of gear may be necessary during overall delivery to customer. The quality and professionalism in which driver conducts himself can have a direct impact on future customer purchase decisions. Driver to provide basic training on the device(s) being delivered. Position requires all federal DOT requirements be met. Meet all Delivery Safety Standards JOB DUTIES AND RESPONSIBILITIES<ul> <li>Ensures equipment is safely delivered to the correct location.</li> <li>Maintains log books in accordance with DOT regulations (Electronic or manual)</li> <li>Responsible for pre and post trip reviews and ensures that his/her vehicle van/truck is safe and clean to operate and is compliant with all DOT and state laws</li> <li>Performing pick-up of product at same time as delivery, thus minimizing costs</li> <li>Performs basic connected installations, such as the ability to setting up IP addresses, downloading print drivers, remove hard drivers when required, back-up and upload customer's existing address book, and provide basic customer training on printing standalone and network devices</li> <li>Participation in Safety Programs.</li> <li>Pre-calling customers when applicable.</li> <li>Achieves expected productivity levels associated with assigned workload and level of experience</li> <li>Demonstrates good technical skills</li> <li>Demonstrates excellent customer relation skills.</li> <li>Identifies customer's needs and determines appropriate action; refers calls to appropriate party.</li> <li>Provides constructive feedback to service and process team regarding networking and installation initiatives</li> <li>Provides basic customer training on printing standalone and network devices.</li> <li>Completes technical training on new equipment as required</li> <li>Maintain professional appearance in driver uniform</li> <li>Contacts the Dispatch and/or service department if technician is needed.</li> <li>Ensures equipment is configured to the Bill of Lading, traveler or other documentation provided.</li> <li>Ensures equipment is properly loaded and secured in the boxed van/truck.</li> <li>Use of phone to capture electronic customer signature upon completion of scheduled transactions.</li> </ul> <div> <ul> <li>Ensures all paperwork is signed and properly processed, as required.</li> <li>Loading/ Off-loading trucks may apply.</li> <li>Helps train new Delivery Drivers on new products - proper loading, where applicable.</li> <li>Follows all accident/incident reporting guidelines and procedures</li> <li>Conducts cycle counts and inventory reconciliation when required.</li> <li>Reconcile inventory at the end of the day based on route completion and report discrepancies.</li> <li>Meets appropriate productivity/quality standards relative to assigned job responsibility as outlined by manager.</li> <li>Responsible for an inventory value of up to $1,000,000.</li> <li>Overnight stays may be required.</li> <li>Operation and use of warehouse equipment, i.e., forklift, stair climber, pallet jack, is required.</li> <li>Performs other duties as assigned.</li> </ul> <div> Additional Pay Details: <div> Compensation range is $25.00-$27.00/ Hour </div></div></div></div>

<div> **This position offers a $1000 SIGN ON BONUS for New Ricoh Team Members!! Come Create at Ricoh If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in yourself At Ricoh, you can:<ul> <li>Choose from a broad selection of medical, dental, life, and disability insurance options.</li> <li>Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.</li> <li>Augment your education with team member tuition assistance programs.</li> <li>Enjoy paid vacation time and paid holidays annually.</li> <li>Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.</li> </ul>POSITION PROFILE Responsible for an efficient and quality pick-up, relocation, and delivery, of office equipment in a safe manner. Installation and networking of gear may be necessary during overall delivery to customer. The quality and professionalism in which driver conducts himself can have a direct impact on future customer purchase decisions. Driver to provide basic training on the device(s) being delivered. Position requires all federal DOT requirements be met. Meet all Delivery Safety Standards JOB DUTIES AND RESPONSIBILITIES<ul> <li>Ensures equipment is safely delivered to the correct location.</li> <li>Maintains log books in accordance with DOT regulations (Electronic or manual)</li> <li>Responsible for pre and post trip reviews and ensures that his/her vehicle van/truck is safe and clean to operate and is compliant with all DOT and state laws</li> <li>Performing pick-up of product at same time as delivery, thus minimizing costs</li> <li>Performs basic connected installations, such as the ability to setting up IP addresses, downloading print drivers, remove hard drivers when required, back-up and upload customer's existing address book, and provide basic customer training on printing standalone and network devices</li> <li>Participation in Safety Programs.</li> <li>Pre-calling customers when applicable.</li> <li>Achieves expected productivity levels associated with assigned workload and level of experience</li> <li>Demonstrates good technical skills</li> <li>Demonstrates excellent customer relation skills.</li> <li>Identifies customer's needs and determines appropriate action; refers calls to appropriate party.</li> <li>Provides constructive feedback to service and process team regarding networking and installation initiatives</li> <li>Provides basic customer training on printing standalone and network devices.</li> <li>Completes technical training on new equipment as required</li> <li>Maintain professional appearance in driver uniform</li> <li>Contacts the Dispatch and/or service department if technician is needed.</li> <li>Ensures equipment is configured to the Bill of Lading, traveler or other documentation provided.</li> <li>Ensures equipment is properly loaded and secured in the boxed van/truck.</li> <li>Use of phone to capture electronic customer signature upon completion of scheduled transactions.</li> </ul> <div> <ul> <li>Ensures all paperwork is signed and properly processed, as required.</li> <li>Loading/ Off-loading trucks may apply.</li> <li>Helps train new Delivery Drivers on new products - proper loading, where applicable.</li> <li>Follows all accident/incident reporting guidelines and procedures</li> <li>Conducts cycle counts and inventory reconciliation when required.</li> <li>Reconcile inventory at the end of the day based on route completion and report discrepancies.</li> <li>Meets appropriate productivity/quality standards relative to assigned job responsibility as outlined by manager.</li> <li>Responsible for an inventory value of up to $1,000,000.</li> <li>Overnight stays may be required.</li> <li>Operation and use of warehouse equipment, i.e., forklift, stair climber, pallet jack, is required.</li> <li>Performs other duties as assigned.</li> </ul> Additional Pay Details: Compensation range is: $25.00-$27.00 per Hour </div></div>

<div> Come Create at Ricoh If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in yourself At Ricoh, you can:<ul> <li>Choose from a broad selection of medical, dental, life, and disability insurance options.</li> <li>Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.</li> <li>Augment your education with team member tuition assistance programs.</li> <li>Enjoy paid vacation time and paid holidays annually.</li> <li>Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.</li> </ul>POSITION PROFILE The Field Representative I, Services Onsite Technician is responsible for the daily support, service, repair and availability of RICOH managed devices within a specified geographic area. Responds to service requests and device alerts as well as technical support and training with a focus toward customer service. Capable of device set-up and installation, preventative maintenance, and routine service of assigned RICOH and 3rd party manufacturer devices. Serviceable device types include printers and multi-functional devices as well as other assets supported as part of RICOH's Service Advantage program (thermal print, lockers, robots, etc.) Documents all service calls and requests using RICOH OFSC and customer provided (when applicable) systems. Works to ensure that the service level agreements between the customer and RICOH are achieved. JOB DUTIES AND RESPONSIBILITIES<ul> <li>Responsible for the daily monitoring of device service and supply alerts, responding to and resolving service requests so device availability meets service level agreements</li> <li>Performs a full range of servicing and repair service procedures including troubleshooting, diagnostics, installation, component replacement, device hot swap, removal, and retrofits on assigned equipment</li> <li>Utilizes remote support resources to resolve service issues and minimize dispatch</li> <li>Escalates issues to Level 2 and technician resource support as necessary</li> <li>Performs basic and advanced installations, sets up IP addresses, downloads printer drivers and provides customer training on supported devices</li> <li>Documents all service call and request activity using OFSC and other applications when applicable</li> <li>Replenishes and replaces consumables and supplies for devices at assigned locations</li> <li>Responsible for the accurate management and maintenance of their parts, supply, and asset inventories</li> <li>Monitor and return unused and excess RICOH owned supplies as PAR levels dictate</li> <li>Adheres to IMACD process, supporting functional tasks and communicating statuses in a timely manner</li> <li>Demonstrates technical expertise and good customer relation skills</li> <li>Achieves expected productivity levels associated with assigned workload and level of experience</li> <li>Proactively communicates to the customer the status of problem resolution</li> <li>Provides regular updates including fleet status and performance to the Service Delivery fleet manager(s)</li> <li>Adherence to all RICOH and Customer safety and security measures</li> <li>Perform meter read or meter captures at appropriate intervals for accurate billing</li> <li>May travel between customer's buildings and locations within a specified geographic area</li> <li>Manages device inventory and spares by assuring all records and required mapping is up-to-date</li> <li>Completes technical training on new equipment as assigned</li> <li>Supports equipment training</li> <li>Supports inventory and implementation efforts</li> <li>Completes all required administrative tasks in an accurate and timely manner</li> <li>Exhibits a professional appearance and positive demeanor</li> <li>Performs other duties as assigned</li> </ul></div>

Print Services Specialist

Come Create at Ricoh If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in yourself At Ricoh, you can:<ul> <li>Choose from a broad selection of medical, dental, life, and disability insurance options.</li> <li>Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.</li> <li>Augment your education with team member tuition assistance programs.</li> <li>Enjoy paid vacation time and paid holidays annually.</li> <li>Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.</li> </ul>POSITION PROFILE Accountable for the daily operations of small-site and acts as a go to person for a small team by reporting and escalating facility related issues to assigned leadership; assists in maintaining acceptable profit levels and ensures that customer service level expectations are met. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services. The Site Leader is the point person on site for customer issues and contract compliance for sites with no Site Manager assigned. JOB DUTIES AND RESPONSIBILITIES<ul> <li>Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail Equipment</li> <li>May be responsible for: Courier Services, Reception Services, Switchboard Operations, Shipping & Receiving, Delivering and Processing of Mail</li> <li>Acts as a go to person for a small team of employees, while assisting with job assignment, scheduling of projects, supervising mandatory break times and by reporting and escalating facility related issues to assigned leadership</li> <li>Is the point person on site for customer issues and contract compliance for sites with no Site Manager assigned.</li> <li>Responsible for training and development of assigned staff</li> <li>Handles formal contact with the customer on a daily basis</li> <li>Responsible for effective implementation and management of RICOH Service Excellence programs.</li> <li>Analyzes problems with minimum guidance, while managing the resolution.</li> <li>Understands contractual Service Level Agreements, tracks progress, and can execute and report compliance and performance improvement measures effectively to customer key contacts.</li> <li>Assists assigned leadership with recruiting, staffing and performance management of site</li> <li>Maintains positive internal working relationships with all department employees by communicating in a professional manner.</li> <li>Provides training on workflow and machine operations when necessary.</li> <li>Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies.</li> <li>Meets quality and deadline standards by the effective use of job scheduling practices.</li> <li>Maintains efficient workflow by holding team members accountable for quality and efficiency of their work.</li> <li>Facilitates resolution of issues concerning pricing, orders-in by interacting and communicating with sales department.</li> <li>Completes site reports and other paperwork on time and accurately.</li> <li>May maintain daily routine functions to include creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required.</li> <li>May include interaction with contracted vendors, facility management and occupants.</li> <li>May be responsible for office supply inventory re-ordering</li> <li>May be responsible for Conference room coordination and A/V equipment resource management.</li> <li>Completes month-end management report in the absence of Site Manager.</li> <li>Assist the assigned AOM/ESM or NOM with training and development of site personnel.</li> <li>Place requisitions for site products and supplies by utilizing Oracle's iProcurement application.</li> <li>Performs other duties as assigned</li> </ul>

Site Leader

<div> Come Create at Ricoh If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in yourself At Ricoh, you can:<ul> <li>Choose from a broad selection of medical, dental, life, and disability insurance options.</li> <li>Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.</li> <li>Augment your education with team member tuition assistance programs.</li> <li>Enjoy paid vacation time and paid holidays annually.</li> <li>Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.</li> </ul>POSITION PROFILE Services and repairs a variety of company products and systems at customer locations usually within a specific geographic area. A Technology Service Support Rep is capable of handling a full workload in a standalone and or networked environment. JOB DUTIES AND RESPONSIBILITIES<ul> <li>Achieves expected productivity levels associated with assigned workload and level of experience.</li> <li>Manages territory, inventory and customer relationships.</li> <li>Demonstrates excellent technical and customer relation skills.</li> <li>Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.</li> </ul>Demonstrates technical expertise<ul> <li>Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on assigned equipment.</li> <li>Performs Basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing functions.</li> <li>Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.</li> <li>Demonstrates required digital competencies associated with assigned products and level assignment.</li> <li>Completes technical training on new equipment as assigned.</li> </ul>Manages territory<ul> <li>Effectively executes all required territory management and call handling procedures.</li> <li>Works closely with sales partners to maximize equipment leads and upgrade opportunities.</li> <li>Maintains and manages own parts inventory with a high degree of accuracy.</li> <li>Adheres to territory back-up plans.</li> <li>Completes all required administrative tasks in an accurate and timely manner.</li> <li>Complies with all company policies.</li> </ul>Customer Service<ul> <li>Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.</li> <li>Provides technical assistance to less experienced technicians.</li> <li>Exhibits professional appearance and demeanor at all times.</li> <li>Maintains productive, professional relationship with all company personnel.</li> <li>Is positive and contributing team member.</li> <li>Responsible for maintaining a car stock inventory.</li> <li>Performs other duties as assigned.</li> </ul></div>

Field Representative II, Field Services Support

<div> Come Create at Ricoh If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in yourself At Ricoh, you can:<ul> <li>Choose from a broad selection of medical, dental, life, and disability insurance options.</li> <li>Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.</li> <li>Augment your education with team member tuition assistance programs.</li> <li>Enjoy paid vacation time and paid holidays annually.</li> <li>Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.</li> </ul></div>

Senior Field Representative, Services Support SCA

<div> Come Create at Ricoh If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of informationhow it is collected, stored, managed, and sharedto unlock the potential in every organization. We deliver services and technologies that inspire our customers success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in yourself At Ricoh, you can:<ul> <li>Choose from a broad selection of medical, dental, life, and disability insurance options.</li> <li>Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.</li> <li>Augment your education with team member tuition assistance programs.</li> <li>Enjoy paid vacation time and paid holidays annually.</li> <li>Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.</li> </ul>POSITION PROFILE This position requires the solution technology level skills to work independently as a product/services solutions specialist in servicing and/or training on certain business support work area needs/offerings. Also include new business and other various support functions as developed or assigned. JOB DUTIES AND RESPONSIBILITIES Technical<ul> <li>Performs product specialist solution skill services including configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise.</li> <li>Performs full range of product repair, customer training, equipment and work flow observation, and engages in problem solving sharing solutions to improve methods.</li> <li>Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services.</li> <li>Assembles/adjusts/maintains and shares expertise on products according to specs, and/or relevant documentation/instruction. Performs the same for equipment operations.</li> <li>Considered a resource for others when solutions level expertise/skill is required. Works independently, shows knowledge and command of a range of products, environments and potential issues relevant to assigned roles and responsibilities.</li> </ul>Customer Services<ul> <li>Maintains productive, professional relationships with all customers and Ricoh personnel and contributes to the overall success of the team.</li> <li>Understands and promotes Ricoh's support functions and offerings, anticipates and manages customer needs.</li> </ul>Manage Workload<ul> <li>Responsible for managing own time and schedule and assists in support of solutions time/schedule.</li> <li>Effectively executes all required workload management and call handling procedures, using current field call management requirements.</li> <li>Performs a full range of services including customer training, equipment and work flow observation, and solution presentation for improved methods.</li> </ul>Administrative<ul> <li>Complies with all company policies and completes administrative tasks in an accurate and timely manner.</li> <li>Performs administrative duties as assigned including maintaining required logs, processes and reports.</li> <li>Completes all required administrative tasks in an accurate and timely manner.</li> <li>Accounts for all time and activity by recording information through the proper tracking system.</li> <li>Responsible for maintaining a car stock and/or customer on-site inventory as assigned/necessary.</li> </ul>Results<ul> <li>Achieves expected productivity levels associated with assigned workload and level of experience.</li> <li>Actively participates in Ricoh Extra Value program opportunities as defined, (CS212, etc) and bills accordingly.</li> <li>Performs other duties as assigned.</li> </ul></div>

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